Introduct completed the Bürokratt project: Estonia’s AI-Powered Public Service Assistant

Estonia is taking public services to a new level with Bürokratt, an AI-powered system that allows citizens to access multiple services through one seamless interface. We’re glad to inform you that Introduct has completed the project and now continues the support. This step marks a new phase in the governmental digitalization, as more and more countries are moving in this way. 

What Bürokratt Offers

Before talking about what Introduct did to help the idea become true, let’s take a look at some advantages the Bürokratt governmental project brings. First and foremost, it revolutionizes how citizens engage with public services:

• Unified Access: Connect to all services — permits, inquiries, and more — through chat, voice, SMS, or phone.
• Always Available: AI-driven “kratts” provide instant, accurate responses 24/7.
• Simplified Processes: Resolve needs in a single, efficient interaction.

Introduct’s Role in Success

To bring this idea to life, our team at Introduct gathered all the experienced developers with their expertise in this field. So, how exactly did we help the project, you might ask? The answer is clear:

• Intuitive Interface: Designed a user-friendly platform for effortless navigation.
• Advanced AI Integration: Deployed intelligent “kratts” to deliver fast, reliable answers across channels.
• Robust Performance: Ensured a dependable system that operates flawlessly at all times.

Bürokratt is one of the most important steps in Estonian digitalization. This initiative makes public services way smarter and easier. At Introduct, we’re honored to be the one who helps this digital transformation. We’re committed to advancing AI solutions that enhance lives and strengthen communities. Join us in shaping the future! 

At Introduct, our mission is to bring your bright ideas to life and to bring innovations. Contact us now!